Effective Date: 27/03/2024
Thank you for supporting the VEDA-SPSL Foundation through your contributions and purchases. Below is our policy regarding refunds for donations, event tickets, and merchandise purchased through our website, SPSLIndia.com.
All donations made to the VEDA-SPSL Foundation are non-refundable. We are grateful for your generosity and support of our causes. Your donations are immediately allocated to our ongoing projects and initiatives, making it impractical to offer refunds.
Entry tickets for any tournament or event purchased through our website are generally non-refundable. However, should the Foundation cancel an event for any reason, purchasers will receive a full refund for their tickets. We appreciate your understanding that this policy is in place to ensure that events are managed efficiently and with consideration for all involved.
Merchandise sold through our website is considered final sale and is non-returnable, except in cases of manufacturing defects. If you receive a product that is defective, please contact us within 3 days of receiving your order to initiate a refund process for the defective item.
Please note that size mismatches are not eligible for refunds or exchanges. We encourage all our customers to carefully review the size guides provided on our website before making a purchase to ensure the best fit.
In the event of a refund, as outlined under our specific conditions above, refunds will be processed within 5-7 working days to the original mode of payment. We are committed to ensuring that the refund process is as smooth and efficient as possible.
Should you have any questions regarding our refund policy, please do not hesitate to contact us at: support@spslindia.com. We are here to assist you and ensure your experience with the VEDA-SPSL Foundation is positive.
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